FREE DELIVERY ON ORDERS ABOVE AED 200

Reward Policy

EXCHANGE RATES

One reward point is earned for every 10 AED spent on the website. Every 10 reward points can be spent to take 1 AED off the price of any item at checkout

REDEEM

You can redeem your reward points at checkout for any item sold on this website. If you have accumulated enough to redeem them, you will have the option of using them as one of the payment methods. Redeemable reward points can be used in conjunction with other payment methods such as credit cards, gift cards and more. Note: Reward points cannot be redeemable for cash, they can only be used to avail discounts on the given price of any item on the website.

MINIMUMS AND MAXIMUMS

You must have a minimum of 100 reward points in order to redeem its cash equivalent at checkout.

EARNING REWARD POINTS

Any successful transaction made on the website will give you the ability to earn rewards points. On transactions where reward points are redeemed, you still have the ability to earn reward points on the discounted price, not the original price of the product. In the event a gift card or voucher or discount code is used, reward points will be given on the discounted price.

MANAGE YOUR REWARD POINTS

You have the ability to view and manage your points through your Customer Account. From your account you will be able to view your total reward points (and currency equivalent), a cumulative history of acquired, redeemed and lost reward points. The history record will retain and display historical rates and currency for informational purposes. The history will also show you comprehensive informational messages regarding reward points, including expiration notifications.

EXPIRATION

Reward points can be set to expire. Your reward points will expire exactly 365 days from your last purchase on Tamona.ae and cannot be given back. You will be required to make at least one purchase within this 365 day period to extend your expiration deadline.

Note:
  • Points can be used as store credit in our system only. Redeeming to cash is not allowed.
  • You can sign up to receive email notifications each time your balance changes when you either earn, redeem or lose reward points. This option is found in the Reward Points section of the My Account area.
  • Reward points can only be availed by users who have registered on the Tamona.ae website and have made at least one purchase.